SK DEV Solutions Support

Support => Spyglass for SecuritySpy => Topic started by: Dproctor95 on May 17, 2016, 02:03:29 PM

Title: Unable to view captured video away from home
Post by: Dproctor95 on May 17, 2016, 02:03:29 PM
Anyone have ideas how to view captured security spy videos when away from the home network?  I can see the thumbnails but when I click on them the video never plays. Thanks,
Dave
Title: Re: Unable to view captured video away from home
Post by: rharkonen on June 20, 2016, 03:53:47 PM
I have this exact issue as well. It works fine if I am on the local network and connected to it, but once I am outside of my network it will not play the videos. It use to work for me, but since one of the last few updates either on the app or the program has caused it to stop working.