SK DEV Solutions Support

Support => GV Mobile + => Topic started by: donstarnes on April 27, 2016, 03:03:13 PM

Title: Authentication Problem error message
Post by: donstarnes on April 27, 2016, 03:03:13 PM
GV Mobile + v3.2
iOS 9.21 (13D15)

When I swipe to update, I get a red band across the top of the app with this error message:

Authentication Problem: invalid password or expired authentication token.


I recently changed the password on that Google account; I can't find a place to change the password in GV Mobile. I've updated the password in the phone's Settings.Mail, Contacts, Calendars.[account].Account.Outgoing Mail Server.[Gmail smtp server].Password (which is the only place I can find on the phone to enter the password).

How can I solve this problem?

Don
Title: Re: Authentication Problem error message
Post by: rahou on June 19, 2016, 10:27:42 PM
I'm having the same problem on my ipad mini...
Title: Re: Authentication Problem error message
Post by: Dranon on June 29, 2016, 12:44:21 PM
This seems to be a continuing problem lately. You must delete (sign out) of the account and then add it again.